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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (THB)
Remote Area Delivery 800.00 THB or 18.50 THB/kilo if higher
Remote Area Pickup 800.00 THB or 18.50 THB/kilo if higher
Dangerous Goods in Excepted Quantities 200.00 THB
Lithium Batteries Section II (PI966, PI969) 200.00 THB
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I, II (PI965) 3,000.00 THB
Oversize Piece 3,000.00 THB
Non-Stackable Pallet 6,000.00 THB
Address Correction 400.00 THB
Data Entry 100.00 THB
Elevated Risk 800.00 THB
Restricted Destination 1,200.00 THB
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (THB)
Oversize Piece 1,500.00 THB
Non-Stackable Pallet 3,000.00 THB
Valid from January 1, 2018

Should you have any questions on surcharges please contact usContact Us.