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We are dedicated to make our customers' lives easier.

About DHL eCommerce

DHL eCommerce is your e-commerce logistics specialist, connecting sellers to buyers across the globe.

 

What we offer

We provide standard domestic and international parcel pick-up, delivery and return solutions for business customers. In addition, we provide e-commerce logistics and fulfillment services in selected markets within the Americas, Asia Pacific and the Middle East/Africa.

Who we are

DHL eCommerce offers choice, convenience, control and quality for both the merchant and the consumer. Our global team of e-commerce experts is dedicated to providing innovative solutions that create a great online shopping experience.

Our Background

In 2014 the former MAIL Division of Deutsche Post DHL Group was renamed Post - eCommerce – Parcel with 3 sub-divisions clearly focused on a specific market. Deutsche Post and DHL Paket are the leading providers of mail and parcel services for business customers and consumers in Germany. DHL Parcel offers e-commerce related logistics across Europe, while DHL eCommerce covers the rest of the world.

Our Footprint

DHL eCommerce, headquartered in Bonn, Germany with Regional Offices in the U.S. and Singapore, has a strong presence in Asia Pacific, particularly in India through our subsidiary Blue Dart, and in the Americas where the former DHL Global Mail has been operating since 2004.

Our Vision

Our aim is to become a leader in global e-commerce related logistics activities focusing on three areas: cross border delivery, domestic delivery and fulfillment.

  • We make cross border shipping simple and affordable
  • We deliver the smile in the last mile
  • We provide a global fulfillment network, connecting our customers with theirs